Returns, Refunds, and Warranty Policies

Warranty Policy

• Coverage: We offer a 3-year warranty covering defects under normal use for welders (EVERARC, EVERARC/EVERSHIELD bundle, and Starter Kit).
• First 12 Months: Everlinx covers shipping costs for warranty service.
• After 12 Months: Customers cover shipping costs for warranty service.
• To start a warranty request, please go HERE to begin a new claim.

Damages and Issues

• Please inspect your order upon arrival. If you receive a damaged, incorrect, or incomplete item, contact us immediately to resolve the issue.
• We will need a photo or video of the damage to process any replacements or provide prepaid shipping labels if warranty service is necessary.
• Note: Warranties apply only to our welders (EVERARC, EVERARC/EVERSHIELD bundle, and Starter Kit) and do not cover issues caused by improper maintenance, misuse, alterations, or cosmetic changes.

Returns Policy

• To request a return, email us at hello@everlinxjewelry.com with your order number (#ELxxxxx) in the subject line.

Non-Returnable Items and Exceptions

• Starter Kits: Returns allowed within 30 days. However, $750 is non-refundable due to proprietary training materials. Any missing/used items will be deducted, and return shipping plus a $150 restocking fee applies.
• Everarcs and Everarc/Evershield Bundles: Returns must be made within 30 days.
• Chain Orders: No returns for chains under 10 yards/quantity.
• Charms: All charm sales are final.
• Backpacks: Only backpacks in original, unopened packaging and unused condition qualify for return or exchange.

Refunds

• Refunds are processed within 10 business days upon approval. If you haven’t received your refund after 15 business days, please contact us.

For any questions, feel free to reach out at hello@everlinxjewelry.com